How should a security guard respond to a victim claiming someone stole her purse?

In a situation where a victim reports that someone stole her purse, the most appropriate course of action involves prioritizing safety and proper protocol. Calling the police for assistance is crucial because law enforcement professionals are trained to handle theft and similar incidents. They have the authority to investigate the scenario, take statements, and file reports, which are essential for following up on the crime.

Discouraging the victim from taking any direct action, such as confronting the suspect or attempting to recover the property herself, helps prevent potential escalation or further danger. Security guards must operate within the boundaries of their authority, which typically does not include making arrests or taking aggressive action against suspects. By involving the police, the security guard ensures that the situation is managed effectively and legally.

Other approaches, such as arresting the suspect without adequate evidence or authority, or instructing the victim to make an arrest, can lead to complications and legal issues. These actions may violate protocols or laws regarding citizen's arrest and could potentially put the victim or guard in harm's way. Therefore, notifying the police is the best and safest response in this scenario.