In which situation should a security guard respond first while conducting a patrol and receiving multiple calls?

In a situation where a security guard is faced with multiple calls while conducting a patrol, responding to an unconscious individual takes priority due to the immediate risk to health and life. An unconscious person could be experiencing a medical emergency, such as a heart attack or stroke, or another critical condition that could quickly become life-threatening.

Addressing this scenario first is crucial because the longer an individual remains unconscious and without assistance, the greater the potential for severe consequences, including permanent injury or death. Emergency protocols typically prioritize life-threatening situations, and the security guard would not only need to provide immediate assistance but also ensure that emergency medical services are notified promptly.

While the other situations also require attention, they do not carry the same level of urgency regarding loss of life. A fight could escalate into a more dangerous situation, a water leak may cause property damage, and an alarm might indicate a security breach or theft, but none of these situations poses an immediate threat to an individual’s life like that of an unconscious person does.