What action should a security guard take when dealing with potential theft?

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When faced with a potential theft, the appropriate action for a security guard is to secure the scene and gather information. This approach ensures that the environment remains safe for everyone involved while allowing for a thorough assessment of the situation. By securing the scene, the guard can prevent further theft or disturbance and protect any evidence that may be crucial for an investigation.

Gathering information is also critical. This includes noting the details of the incident, identifying witnesses, and documenting any suspicious behavior. Such data can be invaluable for law enforcement when they arrive, as it helps paint a clearer picture of what transpired and aids in the apprehension of the suspect if necessary.

This method reflects a professional standard of conduct in security, prioritizing safety and effective response over impulsiveness or inaction. Addressing the situation in a measured way can facilitate a more successful resolution, whether through police involvement later or preventing loss at the moment.

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