What information should a security guard collect when speaking to a firefighter after a call?

When speaking to a firefighter after a call, collecting the name and location of the firefighter's station is crucial for several reasons. This information establishes a professional rapport and ensures that the security guard can accurately identify who they are speaking with, which is important for accountability and record-keeping. Knowing the station location provides context about the firefighter's jurisdiction and resources, which can be vital in emergency situations or follow-up communications.

A firefighter's station often serves as the command center for incidents, and understanding where they are based helps in coordinating further efforts or assistance if needed. Additionally, maintaining connections with local fire services strengthens community safety networks. By having this information, the security guard ensures effective communication and builds a relationship with the emergency services, which can be beneficial for coordinated responses in future incidents.