What types of workplace violence might security personnel face?

Security personnel in a workplace setting are tasked with maintaining safety and order, which means they may encounter various forms of workplace violence. The option indicating "All of the above" is correct because it encompasses a range of potential threats that could arise.

Angry customers represent a direct form of workplace violence, as they may react aggressively due to grievance or dissatisfaction. Such encounters can pose a significant risk not only to staff but also to other patrons. Security personnel may need to defuse these situations to prevent escalation.

Harassment can also be a serious issue within workplace environments, ranging from verbal threats to physical intimidation. It negatively impacts employees' mental health and the overall working atmosphere. Security personnel often play a vital role in addressing and mitigating harassment incidents, ensuring a safe environment for all.

Suspicious packages present another concern, as they could potentially contain harmful materials or be indicative of a threat. Security personnel are trained to recognize and appropriately respond to such scenarios to protect employees and visitors from potential danger.

By acknowledging all these scenarios, security personnel can better prepare for a variety of violent encounters, reflecting their critical role in workplace safety and security management.