When handling trespass incidents, what action should a security guard consider?

In situations involving trespass incidents, considering involving the police only when individuals refuse to leave is a prudent approach. This option allows security guards to first attempt to resolve the situation through verbal communication, which can often lead to a peaceful outcome without escalating tensions. It places emphasis on the guard's role in managing situations directly on-site, which can be effective for maintaining safety and order.

If individuals comply and leave the premises when asked, it can save resources, minimize disruptions, and maintain a more favorable public perception of both the security team and the establishment. However, if individuals refuse to leave, then involving law enforcement becomes necessary to ensure the situation is handled safely and legally. This approach balances risk management and the efficient use of resources, thus promoting a safer environment for everyone involved.