Which of the following behaviors is not effective in controlling a crowd?

Ignoring their presence entirely is not effective in controlling a crowd because it overlooks the importance of engagement and communication during a potentially volatile situation. When individuals feel ignored, it can lead to increased frustration, anxiety, and even hostility, exacerbating the issue at hand.

Effective crowd management involves actively listening to individuals, acknowledging their concerns, and directing their energy positively. Engaging with the crowd can help diffuse tension, build trust, and establish rapport, creating an environment more conducive to resolution. By ignoring the crowd, a person misses the opportunity to understand the underlying issues and address them appropriately, which can lead to a chaotic or harmful situation.

In contrast, listening to concerns, sympathizing with causes, and providing calm direction are all proactive strategies that demonstrate care and control, fostering a more cooperative atmosphere.