Which statement accurately reflects the role of a security guard?

The statement that accurately reflects the role of a security guard is that they provide customer service and security. Security guards are responsible for maintaining a safe environment for customers, employees, and visitors within their designated areas, which can include various settings such as retail stores, offices, or public events. Their duties often include monitoring the premises, responding to incidents, deterring theft or disturbances, and assisting individuals with any questions or concerns they may have.

In addition to these responsibilities, effective customer service is essential for security guards, as they are often the first point of contact for people seeking help or information. This aspect of the role helps foster a positive atmosphere while ensuring safety. While security guards may have a presence that can act as a deterrent to crime, they are not law enforcement officers; their focus is primarily on preventative measures and ensuring compliance with company policies and procedures, rather than enforcing laws or conducting criminal investigations.